This Privacy Policy explains how 92game collects, uses, stores, shares, and protects your personal information when you access or use the 92game platform at 92game.co. We are committed to handling your data responsibly, transparently, and in accordance with applicable data protection principles. By registering and using 92game, you acknowledge that you have read and understood this Policy.
All personal data and financial information held by 92game is stored with encryption at rest. Access is restricted to authorised personnel with a legitimate operational need.
92game does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used to operate your account and comply with legal obligations – nothing more.
You have the right to access, correct, and request deletion of your personal data. Requests are handled within 30 days and may be subject to identity verification.
JazzCash, Easypaisa, and bank transfer data is processed via secure payment rails. 92game does not store full payment credentials on its own servers.
92game uses cookies to keep your session active, remember preferences, and analyse platform performance. Cookie use is disclosed fully in Section 7 of this Policy.
Promotional emails and SMS messages can be opted out of at any time via your account notification settings or by contacting support. Transactional communications are unaffected.
1.1 The 92game platform, accessible at 92game.co, is operated by 92game ("92game", "we", "us", "our"). 92game is the data controller for all personal information collected through the platform, meaning we determine the purposes and means by which your personal data is processed.
1.2 This Privacy Policy applies to all personal data collected through the 92game website, any mobile-optimised version of the platform, customer support interactions, and any other channel through which you communicate with us.
1.3 Questions or requests relating to this Privacy Policy may be directed to: [email protected] (plain text – not a clickable link).
2.1 92game collects personal data through several means, including data you provide directly, data generated through your use of the platform, and data received from third-party service providers.
3.1 92game processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, email, mobile number |
| Identity verification (KYC/AML) | CNIC, selfie, source of funds documents |
| Processing deposits and withdrawals | Payment method details, transaction history |
| Providing betting and gaming services | Account data, session data, betting history |
| Fraud prevention and security | IP address, device data, transaction patterns |
| Responsible gaming monitoring | Betting history, session data, behavioural patterns |
| Customer support | Account data, support communication records |
| Legal and regulatory compliance | Identity documents, transaction records |
| Platform analytics and improvement | Session data, behavioural data (anonymised where possible) |
| Promotional communications (where opted in) | Email address, mobile number, gaming preferences |
4.1 92game processes your personal data on the following legal bases:
5.1 92game does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes.
5.2 Your personal data may be shared with the following categories of third party, strictly for operational purposes:
5.3 All third-party processors who handle personal data on behalf of 92game are subject to appropriate data processing agreements that contractually bind them to maintain equivalent data protection standards.
6.1 92game retains your personal data for as long as your account remains active and for a defined period thereafter, as required by applicable anti-money laundering, financial record-keeping, and gaming regulatory obligations.
6.2 Account records and transaction data are typically retained for a minimum of five (5) years following account closure. KYC identity documents are retained for the minimum period required by applicable AML obligations applicable to the jurisdiction of operations.
6.3 Following expiry of mandatory retention periods, personal data is securely deleted or irreversibly anonymised.
7.1 The 92game platform uses cookies and similar tracking technologies to ensure proper platform functionality, maintain your logged-in session, store your preferences, and analyse platform usage to support ongoing improvement.
7.2 The following categories of cookie are used on 92game.co:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | Session / up to 24 hours |
| Functional | Language preferences, remembered account settings, game preferences | Up to 12 months |
| Analytics | Page view tracking, feature interaction analysis, error monitoring | Up to 24 months |
7.3 Strictly necessary cookies cannot be disabled as they are required for the platform to function. Functional and analytics cookies can be managed through your browser settings. Note that disabling functional cookies may affect the quality of your experience on the 92game platform.
8.1 92game implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
8.2 Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and device.
9.1 You have the following rights with respect to your personal data held by 92game:
9.2 To exercise any of these rights, contact 92game at [email protected] with your request. We will acknowledge your request within 5 business days and aim to fulfil it within 30 days. Identity verification will be required before any request is actioned.
10.1 The 92game platform is strictly for persons aged 18 and above. 92game does not knowingly collect or process personal data from individuals under the age of 18. Where 92game becomes aware that personal data has been collected from a minor, that data will be deleted immediately, the associated account will be closed, and any balances forfeited.
10.2 If you are the parent or guardian of a minor who has accessed the 92game platform, please contact support immediately at [email protected].
11.1 In order to deliver the 92game platform, certain personal data may be processed by service providers operating outside Pakistan. This includes cloud infrastructure providers, KYC verification services, and game software providers that may process data in other jurisdictions.
11.2 Where personal data is transferred internationally, 92game takes steps to ensure that equivalent data protection standards are maintained through contractual safeguards, including data processing agreements with recipient organisations.
12.1 92game may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or platform features. Material changes will be communicated to registered players via the email address registered to their account at least 14 days before the updated Policy takes effect.
12.2 The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Continued use of the 92game platform after the effective date of any update constitutes acceptance of the revised Policy.
13.1 If you have questions, concerns, or requests relating to this Privacy Policy or 92game's handling of your personal data, please contact us:
Email: [email protected] (plain text – not a clickable link)
Our support team is available 24/7 and will route privacy-related enquiries to the appropriate team. Data rights requests are typically acknowledged within 5 business days and fulfilled within 30 days of identity verification.
Your PKR account, JazzCash deposits, CNIC details, and betting history are all handled with the security and discretion described in this Policy. Sign in to your 92game account and enjoy cricket betting, live casino, and slots with full confidence. 18+ only.
🔞 18+ only. Players are responsible for compliance with local laws. Gambling involves financial risk.